There are three different methods for connecting your landline phone depending on how your Fibre has been installed at your home.
- Connecting through your modem
- Connecting with integrated wiring + voice box
- Connecting with integrated wiring through phone jack point
Option 1: Connecting your landline phone through your modem
This will be you if your home is not set up for integrated wiring. This means your landline phone plugs straight into the modem and you do not use other phone jacks in your home.
To set up your landline phone, simply plug your handset phone jack into the back of your modem (through the VoIP 1 port) using the grey telephone cable that was supplied in your modem box.
Once this is connected, you will be able to make calls straight away. If your current phone cable does not fit into the VoIP 1 socket, have a look at the modem from your previous retailer. They should have a cable that is similar to the grey cable that came with our modem, unplug that from the previous modem and replace it with the cable that’s on your phone, now you should have a cable that’ll fit into the VoIP 1 socket of our modem.
Option 2: Connecting your landline phone with integrated wiring + voice box
If you have integrated wiring through your Optical Network Terminal (ONT) then you will be able to use your existing jackpoint to connect your landline phone.
This will be you if you have a small white ‘voice box’ installed near your ONT.
Connect the grey telephone cable that was supplied in your modem box from your voice box to the VoIP1 socket in your modem.
You can now use any phone jack points in your home to plug in a landline phone. If your phone requires electricity, make sure it is plugged in at the wall power socket.
Option 3: Connecting your landline phone with integrated wiring through the phone jackpoint
In some homes, the phone jack points are integrated throughout the house without a white voice box.
If this is you, you will need an extra cable similar to the one that is currently plugged into the phone jack of your phone. Plug one end of the cable into the VoIP 1 port of Modem and the other end into any jack point in your home.
This will allow you to use all other jack points in your home normally.