The Pulse Energy Lifestyle Plan is a prepay electricity plan for New Zealand households which offers a low electricity price up front and the flexibility to control how much you spend.
It’s easy to use, simply top up online or in store, as and when you need to. No more monthly power bills and a credit check is not required!
You can top up, monitor and view your usage via our My Account customer portal.
To find out more click here.
To check out our current Highlanders promotions please click here
Yes we do! If you are a new customer, living in Dunedin you can get free Highlanders tickets for all of your flat mates (limit of 6). To find out more click here
Absolutely. You can freely terminate provided you give us 30 days’ notice. If 30 days’ notice is not provided, then an Early Termination Fee of $150+GST will apply.
It can take up to up to 10 working days to switch your electricity to Pulse Energy. We will take care of the switching process for you and your power will not be turned off.
We offer no long term contracts. If you need to leave, all you have to do is give 30 days’ notice. If 30 days’ notice is not provided, then an Early Termination Fee of $150 +GST will apply.
If you have received a joining credit, this may be added to your final bill if you leave within the first 12 months.
Yes we do require a standard credit check.
However, no credit check is required for our Pulse Energy Lifestyle Plan. Our Lifestyle Plan is a prepay plan that lets you top up and pay for your electricity as you go. For more information click here.
Please call us on 0800 785 733 to organise a new connection. A fee of $95 will apply (this does not include meter installation.)
No, we are a retailer and do not generate our own electricity.
Pulse Energy customers have most often made their choice for price reasons. However, many customers have switched for additional benefits other than price. Pulse Energy offers a low price upfront and no long term contracts.*
*No Early Termination Fee applies with 30 days’ notice. The normal fee is $150+GST.
Pulse Energy supply electricity and gas across New Zealand.
Switching to Pulse Energy is easy and free! However, your current retailer may have locked you into a contract with early termination fees so be sure to ask our Customer Care Team when you call how to deal with this issue. Remember with Pulse Energy we offer no long term contracts, so if you wish to leave for any reason we simply need 30 days’ notice. If 30 days’ notice is not provided, then an Early Termination Fee of $150 +GST will apply.
Simply fill in your details here and one of our team will be in touch to talk to you about switching.
Switching is easy and free! Once you have agreed to switch to Pulse Energy, then we take care of the process for you.
The switching process can take between 10-15 working days, and your electricity will not be disconnected or interrupted in this time.
No, we will take care of the switching process for you. During this time, you will receive a welcome pack with information about your plan.
No, you do not need a smart meter to join.
Pulse Energy is a community owned electricity, gas and solar retailer providing energy to properties throughout New Zealand. Being independent enables us to purchase the best priced generation on the market and pass the benefits on to our customers.
Switching your electricity to Pulse Energy is easy and our friendly NZ based Customer Care team can take care of your switch for you over the phone or you can sign up online in less than 5 minutes.