Car and Pet Insurance

• How do I sign up for Car or Pet Insurance?

  To sign up for Car or Pet insurance, visit Coves website and complete the sign-up process. Your discount will automatically be applied on the payment page. Please have your Pulse Energy Account Number handy.

• What discount will I receive when I sign up for Car or Pet Insurance policy with Cove?

  As a Pulse Energy customer, you can enjoy up to 10% discount on your car insurance, plus a complimentary first month worth up to $100 on a new car insurance policy with Cove.*

  As a Pulse Energy customer, you can enjoy a 20% discount on your pet insurance, plus a complimentary first month worth up to $100 on a new pet insurance policy with Cove.*

  *Terms and conditions apply.

• How do I make a Car or Pet Insurance claim?

  You can make a claim online directly with Cove, or call Cove on 0800 268 437. Making a claim online is quick and easy through your My Cove account. 

• How will I be billed for my Car or Pet Insurance with Cove?

  You will be billed directly by Cove at the frequency you select when purchasing your policy online. You have the option of paying your policy monthly or annually. Please note, that your Cove policy will be billed separately to your Pulse Energy account.

• Why have you partnered with Cove?

  We're always looking for ways we can provide additional benefits and savings to our customers. We love to support Kiwi businesses that share the same values as us and who can deliver a service that our customers can trust. This partnership brings our customers affordable car and pet insurance with comprehensive coverage, ensuring peace of mind for car and pet owners

• Who do I contact if I have a question about my insurance cover?

  For all enquiries about your Cove policy, including billing and claims, please contact the team at Cove. 

• Is your partnership with Cove going to be a long-term arrangement?

  Yes absolutely! We are always looking for ways to provide benefits and savings to our customers. We hope to expand our insurance offerings with Cove in the future. 

• What happens to my Cove premium if I am no longer a Pulse Energy customer?

  Your discount only applies while you are a Pulse Energy customer. If you cancel your account with us, then your premium will revert to the standard amount without discounts. For more information, visit Cove's Terms and Conditions. 

• Will I receive a discount if I’m already a Cove customer?

  Yes! If you are an existing Cove customer and would like to receive the discount, please contact the team at Cove and mention your Pulse Energy Account Number.