SolarZero migration to Pulse Energy on 1 April 2025

• Why is my electricity price changing?

  Our priority is to make sure that your services continue without interruption.

  As part of your contract with SolarZero, they committed to specific pricing terms with you. However, since SolarZero Servicing has ended its partnership with us, those pricing terms are no longer available.

  If you choose to stay with Pulse Energy your price for electricity will change. You would have received an email or letter informing you of your new prices. If you have any questions about your account, please reach out to our team.

• Will my LPG or Natural Gas price change?

  If you have LPG or Natural Gas Services with Pulse Energy, your rates will not change on 1 April 2025. 

• Do I still keep paying my bill the same way and into the same account?

  No, you’ll need to update your payment details (Direct Debit and bank account) from 1 April 2025. We will send you a welcome pack that includes information on how to set up a new payment arrangement. View our payment details.

• Do all of the other terms and conditions remain the same?

  The majority of the terms and conditions remain the same, however you can view the Pulse Energy terms and conditions here.